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    Frequently asked questions

    Why choose a sample size?

    Skip the risk of a full-size bottle — try our travel-size decants first. Experience the scent, choose with confidence, and discover your new signature fragrance to surprise everyone around you.

    Are your samples authentic?

    Yes — every sample is 100% authentic, sourced directly from authorized retailers and trusted suppliers.

    Worldwide shipping — do you deliver to my country?

    Yes — we ship worldwide, delivering our fragrances to you wherever you are.

    When will my order arrive?

    We strive to dispatch all orders within 1–3 business days. Delivery usually takes between 3 and 7 business days, depending on your destination.

    How do I check my order status?

    When your order ships, you’ll receive a confirmation email containing a tracking link — allowing you to follow your parcel’s journey from our door to yours.

    Is shipping free?

    Complimentary shipping is available on orders above €75. For orders below this amount, shipping costs will be calculated at checkout. All parcels are dispatched from within Europe.

    How does your return policy work?

    Enjoy peace of mind with our 30-day money-back guarantee. If your order doesn’t delight you, return it within 30 days for a full refund.

    Where can I send my inquiries?

    You can reach us at info@smellish-world.com — we’re happy to assist you.